Support

Questions, bugs or feedback? Email us and we'll get back to you.

Common questions

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions, then Aswell. Subscriptions are managed by Apple, not inside the app.

How do I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

How do I delete my account and data?

In the app, open the Settings tab and tap Delete account. This removes your account and synced data from our servers and clears the app's data on your phone.

Do you keep my photos?

No. Posture photos never leave your phone. Face photos are sent once for a reading and are not kept by us. Details are in the Privacy Policy.